by Tyrell Team | Sep 22, 2025 | Audio & Intercom, News
Clear-Com Unveils Major Updates at IBC 2025
At IBC 2025, Clear-Com showcased significant updates across its Arcadia, HelixNet, FreeSpeak, and Eclipse lines — further strengthening its reputation as a leader in intercom innovation.
Arcadia
Earlier this year, Clear-Com introduced the ability to add their V-Series IrisX matrix panels directly to the ever-growing Arcadia platform. Arcadia 4.0 supported the intercom panels connecting over their own IP standard to the system.
At IBC, Clear-Com were demonstrating Arcadia 4.1, which isn’t due until the new year. This early showing gave us the chance to see what’s coming down the line. Two features stood out: the ability to create and assign IFBs, bringing more matrix capabilities to Arcadia, and the ability to connect V-Series IrisX panels via AES67 to the Arcadia base.
Tyrell’s Take: Connecting V-Series panels over the internet or LAN with zero latency — combined with IFB support — positions Arcadia as more than just a partyline system. It’s becoming a true matrix solution.
HelixNet 4-Channel Belt Pack
It’s been a while since we’ve seen new hardware for the HelixNet platform, but this year Clear-Com announced a new 4-key belt pack. Available from November, it connects over PoE or the legacy Powerline 3-pin XLR connection.
The belt pack features four assignable keys, each with its own volume control. To benefit from all four keys you need to be using this belt pack with Arcadia version 4. It can also be used with the original HelixNet Master Station, but in that case it is limited to 2-key mode.
Tyrell’s Take: It’s great to see Clear-Com keeping HelixNet relevant and supporting both modern PoE connectivity and the legacy 3-pin XLR format.
FreeSpeak II Price Reductions & Promo
It’s a rare day when a manufacturer reduces the cost of their products, but Clear-Com have done exactly that. They have reduced the cost of the FreeSpeak II Base 5 and Base 25 systems, while also introducing a new 10-user FreeSpeak II.
This now brings the FreeSpeak product range to:
FreeSpeak Base II Base 5 – 5 wireless users, reduced in cost
FreeSpeak Base II Base 10 – brand new system supporting 10 wireless users
FreeSpeak Base II Base 25 – 25 wireless users, reduced in cost
FreeSpeak Edge Base – 16 wireless users
Arcadia – 64 wireless users, including intercom panels
In further celebration of the new FreeSpeak Icon belt pack, Clear-Com have launched special promotions running until the end of 2025:
Eclipse EHX 14
The most significant release that Clear-Com announced is with their Eclipse Matrix EHX 14 software, which introduces full SMPTE 2022-7 capability for both the E-IPA interface cards and V-Series IrisX panels. This allows every user panel and each IP card in the matrix to connect to both a red and blue network.
Tyrell’s Take: SMPTE 2022-7 capability, alongside Clear-Com’s original trunking, makes for the most redundant intercom network on the market.
Want to know more about Clear-Com’s latest innovations? Get in touch with the Tyrell team today to schedule a demo or learn more.
Email: sales@tyrellcct.com
Tel: +353 (1) 888 1118 or +44 (0) 207 148 6201
by Tyrell Team | Jul 17, 2025 | Audio & Intercom, News
Clear-Com’s EQUIP Boosts Ride Efficiency, Safety, and Communication at Merlin Theme Parks
Clear-Com recently celebrated the successful implementation of its EQUIP intercom system at Merlin Theme Parks, enhancing ride operations, safety, and guest satisfaction through improved team communication. As a long-standing trusted technology partner, Tyrell introduced Merlin to Clear-Com’s EQUIP system, a hands-free, full-duplex intercom solution designed to streamline real-time conversations between ride operators, loaders, and platform staff. From the outset, Tyrell worked closely with both Merlin and Clear-Com to scope the technical requirements, facilitate product demonstrations, and ensure each deployment was tailored to the unique footprint of individual attractions.
Kieran O’Connor, Continuous Improvement Lead at Merlin Theme Park, highlights the communication challenges the park faced:
“We needed a hands-free, full-duplex communication system without the need to press a button or pick up a phone. After evaluating several suppliers, Clear-Com’s EQUIP system hit everything we were looking for.”
Clear-Com Equip
The EQUIP system’s integrated battery life lasting a full operating day, and natural full-duplex conversation capability have revolutionized communication for the teams.
The results have been remarkable:
- Up to an 18% increase in ride throughput by reducing delays and improving seat filling efficiency.
- An average improvement of 8-9% across multiple rides, one of the largest gains from recent operational changes.
- Significant risk mitigation for teams working at height or in complex environments through instant, hands-free communication.
Clear-Com has partnered closely with Tyrell throughout the rollout, customizing the solution for each attraction’s unique needs. “Tyrell has been instrumental in making this project a success,” said Ben Turnwell, EMEA Regional Sales Manager. “They have been involved at every stage, from technical planning to on-site support and aftercare.”
“At each new attraction, Clear-Com visits our site, understands our operation, and makes bespoke recommendations on transceiver placement and cabling routes to optimize performance,” explained O’Connor.
A recent example is the rollout of the new Hyperia coaster at Thorpe Park, where Clear-Com’s system ensured flawless communication from day one, contributing to peak throughput performance.
“Clear-Com has been great all the way through, providing excellent aftercare support. There’s always someone on the phone when we need to discuss ideas or troubleshoot. They consistently put boots on the ground to see us and understand our needs firsthand,” O’Connor added.
Clear-Com’s EQUIP system continues to empower Merlin Theme Park’s teams with reliable, real-time communication, helping create a smoother, more efficient and more enjoyable experience for guests.
Wan to fins out more about this install? Watch our interview with Kieran O’Connor
Get in touch
If you are interested in learning more about Clear-com’s EQUIP rage then get in touch with the Clear-Com experts at Tyrell.
Email: sales@tyrellcct.com
Tel: +44 (0) 207 148 6201 or +353 (1) 888 1118
by Tyrell | Apr 23, 2024 | Audio & Intercom, Cloud, News
Gen-IC
Clear-Com are proudly leading the way in how comms, talkback or intercom deployments should be done in the cloud with Gen-IC.
Gen-IC provides a secure and flexible cloud managed virtual service, that enables users to easily integrate on-premise hardware with virtual intercom clients. It’s simple to deploy, configure and manage and an ideal solution for both small and large teams alike, as it provides a wide range of connectivity to existing on-site intercom systems.
The world’s first easily deployable, event-based cloud intercom solution is available as two license types.
The license that excites us most is the Gen-IC Premium license as it links to on-prem LQ interfaces.
Arcadia Release 3
Clear-Com’s Arcadia Revision 3 is the latest release for the incredible Arcadia intercom solution. Arcadia Release 3 is a massive steroid boost and includes the following:
- 16 IP channels to interface with other Arcadia, Eclipse IPA, IVC-32 cards, LQ interfaces.
- Routable via public internet, WAN/LAN, AES encryption. Includes virtual GPIO allowing for long distance radio interfacing.
- Substantial Upgrade- 168 Licensable Ports
- HelixNet- Upgraded to 24 channels and 128 HelixNet stations.
- HelixNet- new Powerline interface supports up to 25 HelixNet Powerline devices.
- Each Powerline device supports 7 older powerline belt packs. The quantity of User stations to be confirmed but this means your original HelixNet belt packs still have value.
- FreeSpeak- Wireless belt pack increased from 32 to 64 concurrent belt packs.
- FreeSpeak IP Transceivers increased from 16 to 32 AES67 IP Transceivers.
- And finally PTP follower mode! All we need is V-Series panel support and Arcadia reaches beast mode!
Contact us to find out about our latest Arcadia Promo
Speak to our Clear-Com comms experts today:
sales@tyrellcct.com, 0207 148 6201 or +353 (1) 888 1118
by Tyrell | Mar 11, 2024 | Audio & Intercom, Cloud, News
Clear-Com is leading the way with the newly launched Gen-IC Intercom system. They are the first provider to release a cloud-based intercom solution that fits the demanding needs of live cloud production.
Gen-IC is a massive step for the intercom market. It provides a secure and flexible cloud managed virtual service, that enables users to easily integrate on-premise hardware with virtual intercom clients. It’s simple to deploy, configure and manage and an ideal solution for both small and large teams alike and provides a wide range of connectivity to existing on-site intercom systems.
Gen-IC is securely available worldwide over the public internet and cellular networks and is backed by Clear-Com’s pioneering experience and cutting edge cloud technology.
As a leading cloud specialist and Clear-Com’s broadcast reseller in the UK and Ireland, we are perfectly positioned to demo this latest product release.
Contact our team of experts today to find out more:
sales@tyrellcct.com, 0207 148 6200 or +353 (1) 888 1118
by Tyrell | Jun 23, 2022 | Audio & Intercom, News
Clear-Com has recently announced the integration of HelixNet Digital Partyline with the Arcadia Central Station. This important integration unites two innovative product lines into one intelligent communication system.
Arcadia now boasts support for over 100 beltpacks and 180 ports of mixing all powered from a 1RU rack. Arcadia is now positioned to support the largest of systems as it can fully support up to:
- 64 HelixNet endpoints – including HelixNet Remote Stations, Speaker Stations, and Beltpacks including over 24 HelixNet-enabled channels.
- 40 FreeSpeak Belt Packs and 16 AES67 Transceivers/10 Original FreeSpeak Transceivers.
- 64 Channels of DANTE
- 4-wire and 2-wire interfacing.
“This is a great update to the Clear-Com product line,” commented Sales Director Dan Muchmore. “We’ve been waiting for this moment for years and it’s finally arrived. The best-in-class wireless and wired technology have been brought together on a single platform. We cannot wait to see our customers take advantage of this integration but most importantly what comes next from Clear-Com for the Arcadia product line”.
We are expecting Arcadia Central Station with HelixNet integration to start shipping this Summer.
Want to know more or place an order?
Contact us on sales@tyrellcct.com, 0207 148 6201 or +353 (1) 888 1118.
